Fitzgeralds Funerals supports families in Townsville and surrounding districts. If you are unsure whether your suburb is covered, call and the team will confirm.

Yes. Families can call at any time for guidance and support, including outside standard business hours.

If the death occurs in a hospital or care facility, staff will guide you. If it occurs at home, you may need to contact a doctor. Then call the funeral director, who will guide you through the next steps calmly.

Yes. Fitzgeralds Funerals can arrange cremation or burial services based on your family’s wishes.

Yes. Many families prefer a smaller farewell. The team can help you arrange a service that suits your needs and budget.

Yes. Personalisation can include music, readings, photos, tributes, and other details that reflect the person.

Yes. Live streaming can help include family and friends who cannot attend in person.

You can share the viewing details directly with invited guests. It helps to send simple instructions and assign one family member to assist anyone who is not confident with technology.

Timing depends on family preferences, availability, and practical requirements. The funeral director will discuss suitable dates and help coordinate the details.

It helps to provide the person’s full name, date of birth, address, and details of the death. If you do not have everything, the team can still begin and guide you.

Yes. Pre-arranging allows you to record your wishes and reduce stress for your family in the future.

Not always. Pre-arranging means documenting preferences. Pre-paying is one option, but not the only approach. The team can explain what is suitable for your circumstances.

Choose what matters most, ask what is essential versus optional, and request a clear outline of inclusions. A meaningful service does not require unnecessary extras.

Yes. Guidance and resources can help families understand grief and cope in the weeks after the funeral.otenti.

You can contact the team by phone or through the website contact form to arrange a discussion or request support.